Terms & Condition
By participating in our points program, you agree to the following terms and conditions:
1. Eligibility for Redemption
- Points can only be earned and redeemed by customers who make purchases at our store.
- Redemption is exclusive to our physical store and cannot be done through third-party platforms.
2. Earning Points
- Points are earned based on the total amount spent on eligible purchases.
- Points will only be credited based on the total bill.
- Points may not be earned from discounted or promotional items unless otherwise stated.
3. Using Points
- Redeemable items and rewards may vary and are subject to availability.
- Points may only be used to redeem items listed under our rewards catalog or in-store offerings approved for redemption.
- Points cannot be exchanged for cash or used to purchase gift cards.
3. Validity
- Earned points are valid for 1 year from the date of transaction.
- Unused points will expire and cannot be carried over to the following year.
4. Account & Redemption Rules
- Points are non-transferable and tied to the customer’s registered account.
- Lost, expired, or forfeited points will not be reinstated.
- Store staff reserves the right to request proof of identity for redemption.
5. Program Changes & Cancellation
- We reserve the right to modify, pause, or cancel the points program at any time without prior notice.
- Any changes to the redemption items, terms, or point values will be posted in-store or on our official communication channels.
6. Fraud & Abuse
- Any suspected misuse or fraudulent activity may result in the suspension or cancellation of your points and/or participation in the program.
- We reserve the right to refuse redemption if terms are violated.
